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GORKHS

Clear privacy

Business and customer data stay separated.

GORKHS keeps the data needed to operate the inbox and review orders.

What we keep

Messages received from a connected channel, approved product media, customer details, product matches, orders, automation reasons, and team actions are kept for operations and audit.

Service providers

GORKHS uses Vercel to host the application, Supabase for hosted database and storage services, and OpenAI to generate replies and interpret supported images and voice notes. Relevant message content and media may be processed by these providers to deliver those features.

Connecting an existing WhatsApp Business app

Where Meta supports this connection, GORKHS can receive replies sent from your phone app and synchronize business contacts. If you choose to share past chats during Meta setup, that history is imported into your workspace for conversation context. Importing past chats does not automatically send replies to those messages. Your workspace access and retention controls also apply to imported information.

Homepage conversation

Nothing typed in the homepage conversation is sent to a social account or turned into a customer profile. However, its AI responses require server-side and AI-provider processing. Avoid entering sensitive personal information into the public example conversation.

Business isolation

Each workspace is isolated through owner-based access controls. A user without a role in a business cannot read its customers or orders.

Retention

Automatic conversation cleanup is off by default. Owners may choose 30, 90, 180 or 365 days for eligible resolved conversations. Order-linked conversations and unfinished or uncertain work are excluded. Customer records, products and orders remain until separately deleted or their owning account is closed. These controls are unavailable in the public sample workspace.

Your control

Settings provides workspace export and account-closure requests. An accepted closure revokes sessions before retryable cleanup of solo-owned businesses. Shared businesses require review first. A minimal cleanup receipt is kept for 30 days. Deleting GORKHS data does not recall messages or remove copies held by external channels.